Car storage: frequently asked questions

See our sites near Tunbridge Wells and Folkestone and Dover.

Do I need to insure my car while it is in storage?

Yes. You must keep your car insured at all times while it is in storage. We do not insure customers' vehicles, so speak to your insurer about cover that suits a car in storage, including fire, theft and malicious damage.

Should I SORN my car?

For long-term storage, yes, we recommend you declare SORN (Statutory Off Road Notification) with the DVLA. A car on SORN cannot be driven on public roads, other than to a pre-booked MOT. If you choose our Stored & Driven plan, you will need to keep the car taxed and insured for its outings.

What happens to my car's battery?

For older cars without an ECU, we recommend disconnecting the battery. For modern cars, we recommend our battery monitoring and trickle charging service, at £25 a month, so the car is ready when you are.

How do I get access to my car?

Access can be arranged 24 hours a day, seven days a week, with at least 24 hours' notice. Emergency access with less than 24 hours' notice is charged at £195, and access beyond your plan is £35 per request.

Can I take my car out for a drive?

Yes. Our Stored & Driven plan, at £275 a month, is designed around one outing a month and is available at our Folkestone and Dover site. If you would like to drive more often, we can tailor a plan around you.

Do you keep the keys?

Yes. We ask for a working key, which we keep securely while your car is in storage, so we can move it safely when needed.

Who can collect my car?

We normally release your car only to you. Someone else can collect it only with your written consent, sent from the contact details we hold for you, and we may ask them for identification.

Is there a minimum storage period?

Our monthly plans have a minimum storage period of two months. Shorter stays are charged at £20 a day.

How do I pay?

By monthly standing order, in advance, on the 1st of each month. No VAT is added to our prices.

Can you collect my car and deliver it back?

Yes. We can arrange collection and delivery through our trusted transport partners. Each job is quoted separately, so just tell us where the car is coming from or going to.

Can you look after servicing and cleaning?

Yes. We offer regular cleans, valeting, detailing, paint correction and wheel refurbishment, and servicing in-house or transport to your main dealer.

What can I store with you?

Cars, 4x4s and motorbikes. Motorbike storage is £15 a week. If you have a collection, speak to us about a bespoke plan.

Where exactly are you?

We have two discreet Kent sites, near Tunbridge Wells and near Folkestone and Dover. For security, we don't publish the exact locations, but we will share them when you book.

How secure is the storage?

Both sites offer insulated, heated indoor storage, protected by comprehensive CCTV and round-the-clock alarm monitoring. Climate-controlled chambers are available for an extra £50 a month.